Lightroom Presets – Digital Downloads
Refund, Return & Exchange Policies
All of our Lightroom Preset products are instantly delivered to your email as digital downloads after purchased. Therefore, the SALE is FINAL and we do not offer refunds, returns or exchange.
Physical Products (Clothing, Shoes & Etc)
We offer refunds for our physical products (clothing, shoes & etc) if these products are faulty.
However, we cannot offer refunds if you have opened or used our physical products. You must return them unused.
Refund processing time can take between 7 to 14 business days once the returned items have been received, however, this may also take a little longer due to the processing time with your local bank provider.
Return and Exchange Policies
Please Note: While we accept an exchange, you are responsible for all exchange shipping costs. We will only pay for the return costs if the physical products are faulty or if there was an error on our behalf (e.g: if we accidentally sent you the wrong product or faulty items). And we also recommend that you send a tracking number of your return products, as we will not be held responsible for any lost returned items.
Also, please you must indicate on the package “RETURN ITEMS AND NO DUTIES” otherwise your package will be returned to you.
You must also email us at firstname.lastname@example.org prior to returning your items. Our faulty department will inspect your physical returned items upon arrival before we can issue any refund.